LESLIE: Now we’re heading over to Virginia to chat with Debbie about a cleaning project. What can we do for you?
DEBBIE: Yes. I’m just wondering, before I purchase the Haan Steam Cleaner that they advertise, the info-commercial, if that’s OK to use on laminate flooring. It says that it is but I was wondering because I know that if floors get wet, especially the laminate, if they get too wet, they will warp, you know. So I just want to make sure before I purchase that, that that’s OK.
TOM: Well, I’ve actually had mixed results with laminate floor. You know, the original laminate floor, when it first came out, I used to demo the stuff by actually soaking it in a sink or a tub for hours on end and nothing would ever happen to the stuff. I have heard that some grades of laminate seem to be more susceptible to moisture than others but, generally speaking, I think it’s pretty durable stuff.
As far as the steam cleaner – you know, as long as you don’t heat up and really saturate any one place on your floor, I don’t think it’s going to have an effect; it’s basically like giving it a hot-water bath.
DEBBIE: OK. Well, it says that it dries pretty fast.
TOM: That’s what I mean.
DEBBIE: OK, OK. But I just wanted to make sure because I sure would hate to damage them. So, OK.
LESLIE: (overlapping voices) Yeah.
TOM: (overlapping voices) Yeah, yeah. They’re beautiful.
DEBBIE: OK. Thank you so much.
TOM: You’re welcome. Thanks so much for calling us at 888-MONEY-PIT.
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