LESLIE: Linda in Michigan is having an issue with a drafty door. Tell us what’s going on.
LINDA: Well, I have these French doors; I actually have two of them. And they’ve been in there like maybe 10 years but we always have a draft that blows through the door. We have put new weatherstripping on, we’ve tried adjusting the latches and no matter what you do, you always have wind blow in the door like how it closes where the door handle is.
TOM: Right.
LESLIE: It blows wind through there the entire winter.
TOM: Yep. Well, I will tell you that a double door is one of the most difficult to draft-proof. And generally, Andersen makes a good product but if it’s an older door and if the house has shifted and it’s not perfectly square, then that could be part of the problem. Have you really looked at the alignment on this?
LINDA: It has done it since it was in; since the house was built.
TOM: It has?
LINDA: So I don’t know if it was not properly installed. And we’re to the point where – just take it out. They’re expensive doors but just take them out and get new ones.
TOM: Yes, I know. Have you reached out to Andersen directly?
LINDA: I have not. I have had a person with …
TOM: Because they have manufacturer’s reps and they’re a pretty responsible company and they make a good product. Before I give up on it, I’d reach out to them directly and see if they’re willing to come take a look at it, because they have reps that are on the road all over the country, all the time. And it may very well be that there’s an insulation problem they could identify for you, that you’re not aware of, and fix it.
LINDA: That’s a really great idea. I will definitely do that.
TOM: Alright, Linda.
LINDA: I will look them up and see if somebody can come out and look at it. I’ve had professional door people come look at it and …
TOM: The problem there is that they’re just going to try to sell you a new door.
LINDA: Well, at this point, I need a new door because the house is always cold, because there’s always a draft coming through.
LESLIE: Yeah, I would definitely go straight to Andersen. I bet they’ve got a solution there.
LINDA: Yes, I will do that. I will get a hold of them and see if somebody will come take a look at it.
TOM: Alright.
LESLIE: I really appreciate that. I appreciate your help.
TOM: You’re welcome. Good luck with that project. Thanks so much for calling us at 888-MONEY-PIT.
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